Shipping policy

All prices displayed on this website do not include shipping costs.

We aim to fulfill express orders within one business day and standard postage orders within 3 business days. Please note that during busy sales periods, there may be delays due to the high volume of orders.

Orders containing a pre-order item will be fulfilled according to the pre-order time frame. Should there be any further delays, you will be contacted via email.

We charge the following shipping rates per order:

AUSTRALIAN SHIPPING | Costs and Time Frames

For orders within Australia flat rate standard post is AUD 10.00 or express rate AUD $15.00.

Orders over $100 qualify for free standard shipping.

We reserve the right to change the shipping prices at any time, without notice.

We aim to fulfill express orders within one business day and standard postage orders within 3 business days. Please note that during busy sales periods, there may be delays due to the high volume of orders.

Orders containing a pre-order item will be fulfilled according to the pre-order time frame. Orders that go over the pre-order timeframe by 3 days or more will be upgraded to express shipping for free.

For an updated estimate of Domestic shipping times please see Australia Post's Domestic Delivery Times here Please note that we ship from Perth, Western Australia.

Large or Heavy Orders

Large orders, that require more than one package or that weigh too much to be sent via Australia Post, will be sent via a courier and will require a signature upon delivery. On average couriers can take 6 to 8 business days to deliver. Please note that events such as extreme weather, train derailments and other unforeseen events can cause delays.

On occasion, if the estimated courier delivery times are excessive, we may make the decision to send your order as separate parcels via Australia Post, with different tracking numbers. We will attempt to contact you to notify you of this, should this decision be made. 

Express Post is not an option for orders that need to be sent via a courier, unless the customer is happy to contribute to courier express pricing. Large or heavy orders that have paid for express shipping will be packed and shipped as a priority over free standard shipping orders. Alternatively, we can send your order as separate Express Post parcels via Australia Post. This does however mean items will have separate tracking numbers and may not arrive together. 

Please note that couriers do not deliver to PO Boxes.

If you place a large order, it is preferred that you provide a contact number at checkout, so that we can contact you quickly should we need to.

INTERNATIONAL SHIPPING

For orders outside of Australia flat rate standard post is AUD $20.00 or express rate AUD $25.00.

We reserve the right to change the shipping prices at any time, without notice.

We aim to fulfill express orders within one business day and standard postage orders within 3 business days. Please note that during busy sales periods, there may be delays due to the high volume of orders.

International Shipping has two options.

1 –  Standard shipping with an estimated time frame between 21 – 28 days 

2 – Express Shipping with an estimated time frame 10 – 14 days

For an updated estimate of International shipping times please see Australia Post's International Delivery Times here

Please note that our orders are shipped from Australia. Tracking is only available if express option is selected once your item has been scanned by Australia Post and again once it reaches and is scanned in the country of destination. 

There may be a period of time where tracking is unavailable while the product is in transit if standard shipping has been selected. Please note that there may be a period of 2 weeks while the order is in transit where it is untrackable. 

This is the standard procedure for orders sent via Australia Post to external carriers. 

If you have queries about your order – our orders team can be reached via email hello@warriorclothingco.com.au 

Duties and taxes are assessed by customs and are the responsibility of the customer. Warrior Clothing Co is not responsible for additional taxes in countries outside of Australia. 

UK ORDERS

For UK orders the consumer is responsible for customs on goods valued at more than £15.  For parcels over this amount or more may be subject to UK customs fees, payable by the receiver. 

Orders Returned to Sender

If an incorrect address has been entered and the product is returned to Warrior Clothing Co, the onus is on the customer to pay for the item to be reshipped. Warrior Clothing Co is not responsible for shipping costs of any items with incorrect addresses entered, this includes unit or apartment numbers left off your delivery address. 

Parcels that are left unclaimed at the post office or at customs and returned to Warrior Clothing Co will be charged at cost to the customer to be resent. 

For an incorrect order returned, Warrior Clothing Co agrees to pay the fines associated and issued by the carrier and will not charge the customer for this fine. 

Shipping Status

Once your order ships, you’ll receive a shipping confirmation email that includes your tracking number. Please check your spam folder if this email is not received as it sometimes lands in there.

We do not ship Saturdays, Sundays, or public holidays. If your order requires additional information to fully process, we will be in touch by email.

Please note for international orders outside of Australia – tracking will not be available until the item has been scanned by the country of destination.