Refund policy
If you are not satisfied with your purchase, you have 30 days to return your items to Warrior Clothing Co from the day that you received them. All items must be returned in their original packaging with swing tags still attached. If we feel the items are not in a saleable condition, we are at liberty to reject the returned items.
Please note, we do not cover the cost of the return of your items, unless they are faulty, in which case this will need to be approved by our Customer Service team first, email us at hello@warriorclothingco.com.au
How to return
If you would like to organise a return then follow the steps below:
1. Repack your items - Ensure that your items are in their original packaging, with swing tags attached and in a saleable condition.
2. Email hello@warriorclothingco.com.au and state your name, order number and email and the reason for your return.
3. We will send you a return address within 1-3 business days via email reply. Please note, we do not cover the cost of your returns.
4. Send your parcel to the address received in your email.
5. Make sure you keep proof of postage for any order you return to us!
6. You will get an email once our warehouse has received your returned item.
How long will it take for my refund to be processed?
If we have issued a refund, please allow 3-5 working days for the payment to appear on your statement.
Refunds will be issued back to the original payment method.
What if my item is faulty?
If you have received a faulty item, please contact our customer service team as soon as possible with your order number, a description of the issue and photographic evidence. Please do not return any faulty items to Warrior Clothing Co unless you have been advised to do so by our sutomer service team.
To return your product, you should email hello@warriorclothingco.com.au for instructions and the return address.